Help and settings

Learn how to manage your records, reminders and account preferences. You don’t need to sign in to read this guide.

Your daily records

Share a photo of your meal or describe it in a message. You can also log water, steps and your current weight in your WhatsApp chat.

To browse your records by date or delete an incorrect meal entry, open your dashboard.

Reminders

Type reminders in the chat to set up water and weight reminders. They only start after you confirm your chosen schedule.

Type stop reminders to turn them off. You can also ask to stop just water or weight reminders, or change their timing, in your own words.

Your profile and account

Type update my details to change your profile information.

To delete your account and records, open Profile and settings. Sign in using the code sent to your WhatsApp number, then confirm deletion. Typing delete my data in the chat takes you through these steps; it does not delete your account on its own.

How feedback helps improve Wholy

Wholy automatically counts recognised feedback about its communication, such as “your replies are too long”, by category. Your messages, identity and health information are not shared with the collective learning system. It stores only predefined category codes and aggregate counts. You can also type feedback to choose a category.

Changes are applied only after an administrator approves them. There is no separate opt-in or opt-out setting for collective learning.

Information and support

Type menu to see your options or help to open this guide. Type info to learn about Wholy, or privacy to learn how your data is used.

Visit our privacy page for contact details and information about requests concerning your data.

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